WorldHotelsTM offers a full suite of state-of-the-art technologies, cost-saving partnerships and support for members to gain a competitive advantage.
Our global distribution network creates seamless connectivity from global channels to Hotel PMS, Internet Booking Engine, Global Call Centers, Travel Agent–GDS and ICE Portal media distribution.
Medallia is the pioneer and market leader in “Experience Management”. WorldHotels is the first of the luxury independent collections or soft brands to roll out this award-winning platform.
Medallia captures experience signals created on daily journeys in person, digital and IoT interactions and applies proprietary AI technology to reveal personalized and predictive insights that can drive action with tremendous business results.
As a single, one-stop central contact, your PRO will help you access the WorldHotels portfolio of services by:
Based upon guidance provided by global Health and Safety Organizations, WorldHotels Collection has launched the We Care CleanSM program.
This initiative ensures that member hotels meet the most demanding guest’s health and wellbeing requirements, while maintaining the customer service they expect from our brand. The program addresses five key areas in our hotels: Front Desk and Lobby, Guest Room and Housekeeping, Temporary Breakfast Offerings, Public Amenities, and Hotel Employees and Staff Requirements.